Refund policy

Return and Refund Policy

We accept refunds and returns. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or return.

Exchanges (if applicable)
We only replace items if they are defective or damaged.

To complete your return or exchange, we require a receipt or proof of purchase. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You may contact us in the following ways.

TELEPHONE: Call 1-855-858-2226 Ext: 101 during the hours of 9 am to 5 pm EST M-F

EMAIL: Orders@acco.org Please include your order number and purchase date

Shipping

You will be responsible for paying for your own shipping costs for returning your item, unless ACCO made an error in filling your order. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.